Delivery

Our delivery costs are kept as low as possible. We charge £3.75 for postage and packing (anywhere within the UK). There is a minimum order of £15.00 excluding postage - which is just five or six sempervivums, for example. Delivery is by Royal Mail, 1st Class. Orders are taken to the Post Office on the morning of Mondays, Tuesdays, and Thursdays - and will usually be delivered the next day.

Sempervivums are sent bare root, with the soil removed, individually wrapped and labelled, to keep postage costs to a minimum. They travel well this way and will easily establish after arrival. As a guide to plant size, they're grown at our nursery in 9cm pots - so you're getting established plants. Cacti and succulents are sent differently; some will be posted intact with soil and pot, whereas others will be bare root, according to what we think is best for safe transportation of the specific plant.

We purposely re-use materials for packaging. We get newspaper from our neighbours and boxes from local shops. It's environmentally friendly, reducing costs as well as waste.

Please note that sempervivums change appearance at different times of the year, so they might not look exactly like the photo on arrival depending on which month your order is placed. That said, you have our guarantee that a variety is true and correctly named. And the photos are all ours, taken by my husband - who is a photographer and author, as well as nurseryman - and not "jazzed up".

Placing an order is easy. Choose and add plants to your basket, then pay securely online at checkout.

This is a simple but reliable online business. We do not offer a telephone service, nor is the nursery open to visitors anymore. Please see our "Advice" page for details of how to care for your plants.

In the extremely unlikely event of something going wrong, please contact us immediately by emailing Becky at sempervivumsbypost@gmail.com and we will correct the problem as soon as possible. Royal Mail is reliable, but if your order hasn't arrived within a few days after you know it's been posted, again, please email us.

We look forward to receiving your order - and "thank you" in advance.

We're now back in the UK, so orders are being posted again as normal.

However, I'm soon having a minor operation on both wrists. Therefore, there'll be no posting of orders on Tuesday 13th November nor Thursday 15th November. Looking further ahead, we will be suspending deliveries over the Christmas period to make sure plants don't get stuck in dark boxes for too long. The last date for posting will be Monday 17th December (midday).

We will post orders again on Thursday 3rd January and Monday 7th January. Deliveries will then be suspended from 8th January to 6th March as we're back working (non-paid) at Komsberg Wilderness Nature Reserve in South Africa.